Shipping policy
DigitalTowns Market Shipping Policy
Processing time
In-stock orders are dispatched within 1–3 business days after payment clears, unless a different timeframe is stated on the product page. Business days exclude weekends and public holidays.
Shipping destinations and charges
We currently ship within the United States. Available shipping methods and charges are displayed at checkout before payment.
Delivery estimates
Carrier delivery estimates begin when the carrier receives your shipment and are separate from our processing time. Delivery dates are estimates unless a service is expressly identified as guaranteed.
Packaging and tracking
We package trading cards with protection appropriate to the shipment. Tracking is provided when included with the selected shipping service. Economy letter shipping, when offered and identified at checkout, does not include package tracking.
Delays
If we cannot dispatch your order within the stated timeframe, we will notify you with a revised estimate and the option to cancel for a full refund. We will obtain consent to any delay when required by applicable law.
Address changes
Please check your shipping address before ordering. Contact us immediately if it needs correcting. We cannot guarantee changes after dispatch.
Missing or damaged deliveries
If your order arrives damaged, contains missing items, or does not arrive, contact [SUPPORT EMAIL] with your order number. Please retain the packaging and include photographs when available. We will investigate and arrange an appropriate resolution. Choosing untracked shipping does not remove your applicable consumer rights.